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New search and review intelligence only runs after a visitor uses Refresh data manually.", "message": "The site shows a reasonably trustworthy and stable profile.", "priority": 86, "score": 86, "match_percent": 86, "threshold_band": "strong" }, { "code": "Infra", "label": "Risky infrastructure", "tone": "caution", "description": "The hosting / registrar / nameserver neighbourhood looks unusually risky.", "reason": "The infrastructure neighbourhood looks riskier than normal.", "message": "Infrastructure risk does not currently stand out.", "priority": 1, "score": 1, "match_percent": 1, "threshold_band": "none" }, { "code": "C", "label": "Caution", "tone": "caution", "description": "Signals are mixed or weak, so this domain should be treated carefully.", "reason": "Review carefully: mixed trust signals. 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The... See more ... :🧠 Honestly, this update is a disaster. 1️⃣ Safari is full of bugs and very unstable. 2️⃣ The battery drains abnormally fast, even with light use. 3️⃣ The system feels slow and heavy compared...", "rank": 2, "raw": { "title": "Apple Reviews | Read Customer Service Reviews of support.apple.com", "url": "https://ca.trustpilot.com/review/support.apple.com", "is_source_local": false, "is_source_both": false, "description": "Unfortunately there is an issue with Apple payment mechanism (a link they send you to pay over the web). The... 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Your experience can help others make better choices.", "Apple support sent me to an authorized partner that will be charging 24 euros to reinstall the phone (that did not react when connected to a computer at... See more ... I expected Apple Pay to process my subscription, but Nebula App forced checkout through their own site.", "I tried Nebula Astrology after seeing ads that looked official. They payment went through their own site, no apple, which I only realized later when no apple receipt appeared. After canceling, charges...", "Unfortunately there is an issue with Apple payment mechanism (a link they send you to pay over the web). The... See more ... :🧠 Honestly, this update is a disaster. 1️⃣ Safari is full of bugs and very unstable. 2️⃣ The battery drains abnormally fast, even with light use. 3️⃣ The system feels slow and heavy compared..." ] }, "source_meta": { "pattern": "/\\b(trustpilot\\.com|sitejabber\\.com|reviews\\.io|glassdoor\\.com|g2\\.com|capterra\\.com|reviews\\.co\\.uk|productreview\\.com\\.au)\\b/ui", "source_type": "review_platform", "label": "Review platform", "trust_weight": 56, "evidence_weight": 52, "noise_penalty": 18, "requires_exact_domain_match": false, "supports_positive_verdicts": true, "supports_negative_verdicts": true, "freshness_ttl_days": 14, "host": "ca.trustpilot.com" }, "entity": { "score": 42, "exactness": "likely_match", "reasons": [ "The exact domain is mentioned in the page snippet or document text.", "The result URL contains the exact domain string." ] } }, { "provider": "brave", "query": "site:trustpilot.com \"apple.com\" -site:apple.com -site:www.apple.com", "title": "Apple Reviews | Read Customer Service Reviews of apple.com.au", "url": "https://www.trustpilot.com/review/apple.com.au", "display_url": "https://www.trustpilot.com/review/apple.com.au", "host": "www.trustpilot.com", "snippet": "Just rubbish after-sales support. 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Join the 77 people who've already contributed. Your experience matters.", "Apple has reinvented the mobile phone with its revol... ... See how their reviews and ratings are sourced, scored, and moderated. ... Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot.", "Just rubbish after-sales support. Update: complaint lodged with Fair Trade. Update 20/12/2024: had to buy new computers for my business and instead of paying Apple's scorching price of $4,199 on each Mac Studio, I bought PCs for a fraction of the price ($1,550).", "The Australian apple service is shockingly incompetent and they don’t do their due diligence when the order was placed and then mislead customer to take incorrect steps. Customers wasted hours and hours on the phone and everytime repeated the issue to different staff and everytime got different advice. 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Read moreTo protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read moreReview summaryBased on reviews, created with AIMost reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the company's customer service and the functionality of their applications. People frequently encountered issues with product updates, which some felt negatively impacted older devices and overall user experience. Reviewers also had mixed feelings about the product quality, with some reporting problems shortly after purchase or after updates. There was also a lack of consensus regarding the overall user experience, with some finding it frustrating and others praising its simplicity.See moreWhat people talk about mostProductClients share ambiguous opinions on product. Many reviewers express disappointment with Apple products,... See moreCustomer servicePeople report negative experiences with customer service. Many customers express dissatisfaction, citing... See moreApplicationConsumers find the app experience to be negative, primarily due to issues following updates. Many report that... See moreUser experienceReviewers express significant dissatisfaction with the user experience, citing numerous issues that make... See moreQualityCustomers consistently note ambiguous experiences with quality. While some reviewers praise the durability of... See moreBased on these reviewsBOBobbyMar 11, 2026Apple updates? Thanks very much! My contacts all showed up as 'No caller ID', including my wife...!! Apple assistance disappeared up'its' own backside with solutions. Happily sorted by a human being a... See moreChristian Jerico IlaganFeb 12, 2026Very frustrating experience. A subscription was started by my minor child, and getting it canceled was far more difficult than it should have been. It feels like the system is designed to make signing... See moreBWBarbara WhittingtonFeb 26, 2026I called Tmobile to replace my sons damaged phone and ended up on the phone with AppleCare - I use Samsung so I am not used to this process - either way, while I was on the line with the rep I heard... See moreDRdavid redwoodMar 8, 2026Downloaded Apple TV app and Apple very quickly took my money via my subscription renewal. However, trying to renew my password was an appalling experience and I am now waiting 2& hours for them to get... See moreTSThomas Sanders IIMar 10, 2026I get the iPhone 15 cause that’s in my budget with in 4-5 months this phone is having issues with the screen and apple wont recognize it. I fee…", "html": "