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All with a header address salesforce.com. Example: Authentication-Results: REMOVED; dkim=pass [email protected] I have contacted them on their message page asking them to stop these SPAM with no response.", "rank": 2, "raw": { "title": "Salesforce.com, Inc. | BBB Complaints | Better Business Bureau", "url": "https://www.bbb.org/us/ca/san-francisco/profile/computer-software-developers/salesforcecom-inc-1116-44164/complaints?page=2", "is_source_local": false, "is_source_both": false, "description": "I have received hundreds of SPAM emails all from different companies and different email address, all bogus. All with a header address salesforce.com. 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All with a header address salesforce.com. Example: Authentication-Results: REMOVED; dkim=pass [email protected] I have contacted them on their message page asking them to stop these SPAM with no response.", "This is a formal complaint against Salesforce.com, Inc. for deceptive, misleading, and potentially fraudulent business practices that have caused financial harm to my small business. Salesforce marketed and sold us what we understood to be a free trial license, under the clear impression that we could evaluate the platform without commitment.", "The trial proved completely unfit and it failed outright to deliver on its promises to support small businesses—its complexity, lack of intuitive user experience, and inappropriate features made it wholly unsuitable for our operations. When we attempted to cancel, we were met with an intentionally obstructive and misleading cancellation process. Despite multiple documented attempts to terminate the account, Salesforce insisted we had entered a binding contract—something we were never clearly informed of or consented to under fair circumstances.", "I request immediate action to (1) cancel any existing obligations, (2) reverse the unauthorized charges, and (3) hold Salesforce accountable for what I believe to be intentionally exploitative and unethical behavior. ... 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This profile includes reviews for Salesforce.com, Inc.'s headquarters and its corporate-owned locations.", "Why would any company force you to keep their services when it doesn't work for the customer!! Small business owners stay away!! ... Upon signing up for Salesforce, I was locked out of my account on the same day the contract was signed and remained unable to access it for seven days.", "I am respectfully asking that Salesforce waive this fee—not only without sending it to collections but also without requiring payment for something I did not receive through either Salesforce support or my account executive . I look forward to your prompt response and hope we can work toward a fair resolution that does not cause further harm to my business. ... If I could give a zero star rating I would. Please save yourself the ***************** and avoid this company at all costs.We paid for 3 licenses with Salesforce Maps added and access to the Premier Success Plan to lighten the lift as they put it.Premier Success plan was nothing but a joke (and a $1500 USD touch).", "Here we are 2 months later, no service, no refunds & locked into working with this terrible company.All they care about is getting you locked in to a contract & collecting their payments. Once the contracts signed, their service goes to zero.Stick to a lower cost CRM program that has better **************** lock you in to working with them even when they dont provide the service provided. ... If I could do zero stars I would. 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Truly this CRM is the worst I have tried, its initial setup is nightmarish for what you can do, after trying this CRM programs like Go High Level feel like heaven. Ex... See more ... Customer service is now nonexistent. I have been with Salesforce for about 20 years, but for the last three payments, they have failed to collect the payment and then disconnected the service.", "rank": 1, "raw": { "title": "Salesforce Reviews | Read Customer Service Reviews of salesforce.com", "url": "https://www.trustpilot.com/review/salesforce.com", "is_source_local": false, "is_source_both": false, "description": "Unnecessarily complicated. Truly this CRM is the worst I have tried, its initial setup is nightmarish for what you can do, after trying this CRM programs like Go High Level feel like heaven. Ex... See more ... Customer service is now nonexistent. 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Your experience can help others make better choices.", "This company is garbage. Spent a decade creating the worst possible solution for database management for DCF. It’s complete crap and is incredibly basic. Also absolutely nothing works properly. I can’... See more ... Salesforce charged me for 2 months of service when it was canceled.", "Unnecessarily complicated. Truly this CRM is the worst I have tried, its initial setup is nightmarish for what you can do, after trying this CRM programs like Go High Level feel like heaven. Ex... See more ... Customer service is now nonexistent. I have been with Salesforce for about 20 years, but for the last three payments, they have failed to collect the payment and then disconnected the service.", "I strongly regret ever signing up with Salesforce. Had I taken the time to read the reviews beforehand, I would have saved myself a great deal of frustration and financial stress. Their billing and... See more ... 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Your experience can help others make better choices.", "This company is garbage. Spent a decade creating the worst possible solution for database management for DCF. It’s complete crap and is incredibly basic. Also absolutely nothing works properly. I can’... See more ... Salesforce charged me for 2 months of service when it was canceled.", "Unnecessarily complicated. Truly this CRM is the worst I have tried, its initial setup is nightmarish for what you can do, after trying this CRM programs like Go High Level feel like heaven. Ex... See more ... Customer service is now nonexistent. I have been with Salesforce for about 20 years, but for the last three payments, they have failed to collect the payment and then disconnected the service.", "I strongly regret ever signing up with Salesforce. Had I taken the time to read the reviews beforehand, I would have saved myself a great deal of frustration and financial stress. Their billing and... See more ... It takes a lot for me to write a bad online review but my experience has been so egregious I felt compelled to." ] }, "source_meta": { "pattern": "/\\b(trustpilot\\.com|sitejabber\\.com|reviews\\.io|glassdoor\\.com|g2\\.com|capterra\\.com|reviews\\.co\\.uk|productreview\\.com\\.au)\\b/ui", "source_type": "review_platform", "label": "Review platform", "trust_weight": 56, "evidence_weight": 52, "noise_penalty": 18, "requires_exact_domain_match": false, "supports_positive_verdicts": true, "supports_negative_verdicts": true, "freshness_ttl_days": 14, "host": "www.trustpilot.com" }, "entity": { "score": 42, "exactness": "likely_match", "reasons": [ "The exact domain is mentioned in the page snippet or document text.", "The result URL contains the exact domain string." ] }, "body": "Salesforce Reviews | Read Customer Service Reviews of salesforce.comSuggested companiesHubSpothubspot.com•1.1K reviews1.7Zohowww.zoho.com•5.8K reviews4.0monday.comwww.monday.com•3.4K reviews2.7CategoriesBlogLog inFor businessesFor businessesLog inCategoriesBlogBusiness ServicesSalesforceSummaryAboutReviewsVisit websiteWrite a reviewVisit websiteClaimed profileSalesforce Reviews 613 •1.5Business ServicesWrite a reviewVisit websiteWrite a reviewWe use technology to protect platform integrity, but we don't fact-check reviewsWhile we don't verify specific claims because reviewers' opinions are their own, we may label reviews as \"Verified\" when we can confirm a business interaction took place. Read moreTo protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read moreReview summaryBased on reviews, created with AIMost reviewers were let down by their experience overall. Many consumers found the user experience to be negative, describing the product as outdated, cumbersome, and difficult to navigate. People also reported issues with the website, noting its slow performance and poor design. Customers frequently expressed dissatisfaction with the service and customer support, citing a lack of follow-up, unhelpful agents, and non-existent assistance. Reviewers felt that the company's focus was not on customer needs, leading to frustrating and disappointing interactions.See moreWhat people talk about mostUser experiencePeople report negative experiences with user experience, citing that the system is overly complex,... See moreCustomer serviceClients share negative opinions on customer service, frequently reporting a lack of accountability and poor... See moreServiceConsumers find service to be negative, with many reporting extremely disappointing support experiences and... See moreWebsiteReviewers express significant dissatisfaction with the website. Many customers report issues with logging in,... See moreProductCustomers consistently note negative experiences with product. Many reviewers report that the product did not... See moreBased on these reviewsPKPranav KatragaddaApr 18, 2025Quite frankly, I did find that it is quite outdated. You need an implementation consultant to get the basic contact/company workflows automated and as you scale users the costs baloonJCJCJan 21, 2026the longer you work here, the more likely youll get laid off. the company does not care about loyalty. they would rather offshore your responsibilities to a lower cost hub. if your manager and leaders... See morePAPaulMar 26, 2025Potentially great product, let down by absolutely incompetent support team in Australia. Sales are fantastic at getting new customers to drink the company Kool-Aid, but once you're onboarded - crick... See moreRHRodney HigginsApr 3, 2025The irony of a customer service company being this bad. They let our renewal lapse (was always automatic) and now we are into the third month of trying to get it renewed which should be as simple as a... See moreCECeeApr 12, 2025Terrible company built on an outdated platform. Stay far far far away from Einstein Activity Capture. Their sales team convinced us to make this switch. We've had nothing but issues - all of which the... See moreTim YarbroughApr 16, 2025The software is cumbersome, time consuming…", "html": "